As I get more completed projects under my belt, there are still powerful lessons to be learned. Some are expensive, some are painful. As I say in my Selecting a Remodeler Booklet, it is wise to select a seasoned remodeler. The problem is, “if you always do what...
Where is the joy and excitement in remodeling the same thing over and over? Bathrooms and kitchens are fun, don’t get me wrong, but the super creative juices only get flowing when big problems need solving. Give me a second story addition, a basement excavation...
I just had two customer experience adventures and, being a very observant person, I thought I should quantify them. Although both were OK, one was considerably better. The stakes are higher than you might imagine once something goes wrong. At Levco, we get it! Every...
If you only knew what could go “Rong” (I think wrong should be spelled r o n g, don’t you?) in a remodeling project. Anyone who says this sort of thing doesn’t happen on their projects is either lying, hasn’t been remodeling long enough,...
During a recent visit with a potential client they were clearly interviewing me when they asked this excellent question. They appreciated my attitude and eagerness to get the work. “How do you pass your enthusiasm on to your staff?” Wow, I had to stop and...
