Tis the season for reflection and expressing gratitude. I recently saw a synopsis of what remodeling is all about: Service to Others, Value Creation, Attitude, and Goodwill. It was followed with a pointed question. What are you putting out there? Whoa! The question...
Do you feel like this about anyone or any business? It is a powerful endorsement for sure. Just knowing that I have some “go to guys” fills me with joy. It dawned on me that there are some raving fans of mine out there too and I wanted to give them a shout...
There are three things that I am certain of in remodeling. These are the insights of a remodeler who is committed to leadership and getting results through others. The 3 truths No one has ever been upset when we exceeded expectations. The bitterness of poor quality is...
In an age when most things are built to throw away, I came across two situation, one with windows and the other, a ductless mini-split unit that is worth crowing about. First off, I received a call from a repeat client that had a home built about 10 years ago, the...
I have handed out a referral list for years. Up until recently I felt it was a silly game or at best, a waste of paper. Finally, a perspective client asked me for three referrals that had similar work done in the past. I complied and he actually followed through and...
I just spent a few hours discussing a topic that is near and dear to my heart. It is called compassion. The group met a Boise State University and invited me as a guest. Turns out there are a bunch of likeminded folks in this town. I fell in love with the concept of...