Testimonials
Levco has been successfuly remodeling in Boise Idahoe’s Treasure Valley since 2005.
“Some relevant quote about garage remodeling I haven’t thought of or found yet.”
— Jerrald Hayes
Good Listener
Don’t you hate it when all you see is glowing testimonials? Where is the DIRT? Surely these other companies have pissed someone off really good! Even I get excited when I get great or rotten service. Rarely do I keep quiet about it.
This page is dedicated to telling the truth. Yes we get glowing testimonials, but we upset folks at times too. It is not on purpose of course! I made a vow years ago to treat people right. I am not in the business to anger or upset anyone, however, it happens occasionally.
Through the process of working it out, much is learned, and enthusiastic referrals are earned the old fashioned way.
I have saved little notes, stories, and comments for years and now have a place to put them. When situations arise, I become an active listener and historian. So, at the risk of TMI (Too Much Information), and losing a perspective client or two, here is full disclosure.
Results Matter!
When we hit the nail on the head, or when we miss completely, people talk. It is in this spirit that I post these testimonials along with some background for context.
What you read between the lines here is a reason to hire a professional remodeler that listens carefully, and shy away from a handyman or doing serious remodeling DIY work on your own home.
The reality is that I have and will continue to move heaven & earth to make sure my clients are shielded from the “Lions, Tigers, and Bears”of the remodeling process. I will also be there to deal with anything that might come up for years to come. It is all about ” What’s wrong, not who’s wrong”, that I am focused on.
How, and that we solve problems in an ethical way, is what defines us daily.
— Joe Levitch President.
“Is This Bathroom Original”?
I was recently asked by a guest to our home while admiring one the bathrooms you remodeled for us. “Is this bathroom original?” What a complement! We gutted a bad 70’s bathroom and made it look original 50’s like the home vintage called for.
The high altitude perspective: When contractor, client, and designer get together and set their minds on achieving a look and production makes it happen, that is a beautiful thing we love to participate in and worth celebrating.
“I Love the Progress”
Hey guys,
I was absolutely over the moon today when I saw those trusses go up. I am so happy with how big the bonus room is going to be! The Levco team has exceeded my expectations during every major step of this build. Not only is it great, exciting fun to see my garage project come to life, but many parts that you have completed are better than I had imagined.
I have had so many comments from neighbors who love the curvy driveway and path pattern as much as I do (great suggestion, Noah!); The sturdy build, reinforced concrete, and improved drainage are going to ensure that this garage lasts beyond my lifetime; And the taller trusses are going to greatly increase our utility of the property. My man cave / game room will eventually be the largest finished room on my property!
Thanks again for the hard work everyone is putting in to this. I agree with my dad’s sentiments – this has so far been the best experience I have had with a contractor.
The high altitude perspective: You have tested the water and the water is fine. It takes a lot of trust to sign a contract. Thank you for appreciating what we are capable of. — JL
“Our Plumber Was Terrible”
We occasionally use new subcontractors, Our regular guys were too busy. This time we made a mistake. He did terrible work and was impossible to work with. His employees did not have good direction and made our project way more difficult to complete.
Joe L.
The high altitude perspective. Once we figured it out, rather than firing them, we toughed it out and completed with him. The beautiful thing is that we have a system that identifies bad subcontractors. JL
“Our Bathroom is Wonderful”
“We started with an exhausted bathroom with a window that had failed and damaged flooring. You had a vision that you could make the bathroom functional and beautiful for us quickly. I was amazed at how swiftly and effortlessly you made it happen. Next is the Master Bath. A huge shout out to Noah our Project Manager”.
The high altitude perspective: We were referred to this project by our window supplier. He took a risk and we helped these folks get their bathroom remodeled efficiently and effectively. It is an honor to make everyone involved proud by doing what we love to do. JL
“You Dusted My Home”
“Your employee left a hatch open and when he cut the concrete.There was dust all over my home. Once I let you know it happened, I was so impressed that you had a cleaning company respond the next day and got it all cleaned up. I realized that it was an accident, but thought that I would have to clean it up myself.”
The high altitude perspective. We are spring loaded to make it right when accidents happen. Everyone involved learned valuable lessons. We completed the project with high praise despite starting out on the wrong foot. JL
“I can’t believe you fixed my roof so fast”
We were concerned when we noticed a swale in our roof over an open span. the terracotta tile roof is so heavy. After contacting Joe we looked at the plans together and scheduled the repair. It was amazing, the guys fixed it in a day and preserved our ceiling. All the while they calmed and reassured me that we were fixing it for good, repairing a problem that had been brewing for 30 years.
The high altitude perspective: Understanding how buildings are put together is a strength of ours. Having the original plans made it easier to diagnose the potential problem. Having the client trust us completely made the job so much fun. The cherry on top was sending a great team that I trusted to fix it magnificently. JL
“We are loving our client portal”
While visiting with a client that was frustrated that we had not been able to draft the drawings they wanted quickly enough. We want you to do our whole home remodel and this is a just a small hiccup.
The high altitude perspective: We have spent many hours developing a great system of keeping everyone on the same page and our portal is just a small part of the ways and investments we have made to keep everyone up to date and be a trend setter in our industry. JL
“We have had numerous people over since the flood, and no one can tell where the hardwood floor was replaced and woven in”
At a dinner party of a home where a significant flood occurred we were making small talk after to verify that everything was working well. “I was certain that my home would never be the same again but you did it” he said proudly congratulating me.
The high altitude perspective: We use a cadre of fantastic trade partners. Hardwood flooring is just one of them. It is what we do, when I say we will be getting you back to the way your home was before the loss, I mean it. JL
