I believe strongly that we are always just an idea away form an improvement. This played out recently when a client asked for something that we had never done. What happened was less important than the outcome. The bar has been raised, and we are proud to show off our...
This is the $64,000 question. It is asked in so many ways and so unlikely to get an accurate answer that I had to find out for myself. Everyone thinks I know this stuff anyway, so I might as well. If the answer were easy, we would all know it. The problem is that the...
This Friday September 21st is the worldwide day of gratitude a day that was brought to light by Paul Tillotson, a man who celebrated it with gusto while he was alive. In part to keep his memory alive, I want to share this amazing day with those who may not know about...
To keep up is a challenge no matter what part of the industry you represents. This was the common theme of the most recent visit with vendors supporting the Remodeling Week of Excellence in New Orleans I recently attended. I discovered a tool to do paint matching on...
As I celebrate my last shift as a paramedic, now 4 years ago. I recall responding to a significant number of emergency cases where people have fallen. Some lived, some did not; others lived with disabilities. Most, in retrospect, would have been preventable with a...
