MY PORCH IS SINKING!

SITUATION:

We added a beautiful addition to a north end home. Sadly the concrete stoop and steps started to sink. The client called in an uproar that it was happening and she recalls the concrete contractor mentioning to her that he was not sure if it had been compacted by others.

CREATIVE SOLUTION:

Sure enough the entire area had sunk substantially in a very short period of time. We immediately notified our concrete lifters who brought it back up into position.  We then repaired and replaced the flashings to make it look great again. Who was responsible for the compaction? Ultimately us, but I believe it was delegated.

THE 4,000 FOOT OVERVIEW

Everybody in my organization wants our products to perform perfectly for years to come. When a problem occurs we are there to address it and make it better. We apologize for the inconvenience and believe we have it licked.

L R. 7-19